Your Privacy on n7bd

When you register and use n7bd, we collect certain categories of personal data. We collect only what is necessary to operate the platform, process your transactions, verify your identity, and maintain a safe and compliant gaming environment for all users in Bangladesh. The following table summarises the categories of data we collect and the context in which they are gathered.

We do not collect sensitive personal data such as biometric data (beyond liveness check photographs used solely for KYC), religious beliefs, political opinions, or health information. We do not collect data from users under the age of 18. If we become aware that personal data has been collected from a minor, that data is deleted immediately and the associated account is permanently closed.

n7bd processes your personal data only for defined, lawful purposes. We do not use your data in ways that are incompatible with the purposes described at the point of collection. The following outlines the specific purposes for which your data is used and the legal basis for each processing activity.

• Account Creation and Management: We use your identity and contact data to create and maintain your n7bd account, authenticate your login sessions, and communicate important account-related notices such as password changes, security alerts, and policy updates.
• Payment Processing: Financial data is used to process your BDT deposits and withdrawal requests via bKash, Nagad, Rocket, Upay, and supported bank channels. Transaction records are retained for financial audit purposes and to resolve any payment disputes you may raise.
• Identity Verification (KYC): We process KYC document data to verify that you are who you say you are, that you are at least 18 years old, and that your payment methods are registered in your own name. KYC processing is a legal obligation for any platform handling real-money financial transactions.
• Responsible Gaming Monitoring: Account activity data — including session length, deposit frequency, and betting patterns — is analysed by our responsible gaming systems to identify signs of problem gambling. This processing serves a safeguarding function and is in the best interests of users who may be at risk.
• Fraud Prevention and Platform Security: Technical data (IP address, device fingerprint, login history) is processed by our security and risk management systems to detect suspicious activity, prevent account takeovers, identify duplicate accounts, and investigate potential fraud.
• Customer Support: Communications data from Live Chat and email interactions is used to respond to your queries, resolve disputes, and improve the quality of our support service. Chat transcripts are retained for a period of 24 months for quality assurance and dispute resolution purposes.
• Platform Improvement: Aggregated, anonymised usage data helps us understand how players navigate n7bd, which games are most popular, and where the platform experience can be improved. This data cannot be used to identify individual users.
• Legal Compliance: We may be required to process and retain certain categories of data to comply with applicable legal obligations. This includes transaction records for financial reporting purposes and identity data retained following account closure as required by applicable anti-money-laundering provisions.

n7bd does not sell, rent, or otherwise commercially transfer your personal data to any third party. However, there are specific, limited circumstances in which your data may be shared with trusted parties in order to operate the platform effectively and fulfil legal obligations. In every case, data is shared only to the extent necessary for the specific purpose.

Third-Party Service Providers: n7bd engages carefully selected third-party providers to support specific platform functions. These providers are contractually bound to process your data only on n7bd's instructions and in accordance with this Privacy Policy. Current service categories include:

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners receive transaction data necessary to process your deposits and withdrawals in BDT. These providers operate under their own privacy frameworks and are responsible for data processed on their own infrastructure.
• Game Providers: Casino game studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming receive a session token and a pseudonymous player identifier to initialise game sessions. Your full name, NID details, and financial data are not transmitted to game providers.
• Identity Verification Partners: KYC document verification may be processed by a specialist identity verification service operating under strict data processing agreements. Documents are not retained by the verification partner beyond the period necessary to complete the verification check.
• Analytics Providers: Aggregated, anonymised platform usage data is processed by analytics tools to generate performance insights. No personally identifiable data is shared with analytics providers.

Legal Disclosure: n7bd may disclose your personal data to government authorities, law enforcement bodies, or regulatory agencies in Bangladesh where we are required to do so by applicable law, court order, or where disclosure is necessary to protect the safety and rights of n7bd users or third parties. We will notify you of any such disclosure where we are legally permitted to do so.

Business Transfers: In the event that n7bd undergoes a corporate restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of the transaction. In such an event, you will be notified via the email address or mobile number registered to your account, and the successor entity will be bound by the terms of this Privacy Policy.

n7bd uses cookies and similar tracking technologies to maintain platform functionality, authenticate your sessions, and gather aggregated usage analytics. When you access n7bd.app, certain cookies are placed on your browser automatically. The following table describes the categories of cookies used on the platform.

n7bd does not use advertising or cross-site tracking cookies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will impair your ability to log in and use core platform features. Preference and analytics cookies can be disabled without affecting core functionality.

n7bd retains your personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or for as long as we are legally required to retain it. Once data is no longer needed, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

• Active Account Data: While your n7bd account remains open and active, all identity, contact, financial, and activity data associated with the account is retained in full. This data is necessary to provide you with uninterrupted platform services.
• Closed Account Data: Following voluntary account closure, n7bd retains your identity and financial transaction records for a minimum period of five years. This retention period supports compliance with applicable financial record-keeping obligations and enables the investigation of any disputes raised after closure.
• KYC Documents: Copies of identity documents submitted for KYC verification are retained for a period of five years following the date of account closure or the date on which the verification was completed, whichever is later.
• Support Communications: Live Chat transcripts and email correspondence are retained for 24 months from the date of the interaction. After this period, communications are permanently deleted from active systems.
• Anonymised Analytics Data: Aggregated and anonymised usage data is retained indefinitely, as it cannot be used to identify individual users and is used only for platform performance analysis.
• Fraud-Related Records: Where an account has been suspended due to confirmed fraud, money laundering, or other prohibited conduct, associated data may be retained for up to seven years and shared with relevant authorities where legally required.

All data stored by n7bd is held on servers with access controls, encryption at rest, and regular security auditing. n7bd does not transfer personal data to servers located outside of jurisdictions with adequate data protection standards without implementing appropriate safeguards.

n7bd takes the security of your personal data seriously. We implement a layered approach to data security, combining technical controls, access management policies, and operational practices to protect your information against unauthorised access, disclosure, alteration, and destruction.

• Transport Layer Security: All data transmitted between your device and n7bd servers is encrypted using TLS 1.2 or higher. The n7bd.app domain operates exclusively over HTTPS. HTTP connections are automatically redirected to HTTPS.
• Encryption at Rest: Sensitive personal data — including identity documents, KYC records, and financial transaction details — is encrypted at rest using industry-standard AES-256 encryption. Encryption keys are managed separately from the encrypted data.
• Access Controls: Access to personal data within n7bd's internal systems is restricted on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and receive data protection training. Administrative access to production systems requires multi-factor authentication.
• Fraud Detection Systems: n7bd's automated fraud and risk management systems continuously monitor platform activity for anomalies that may indicate account compromise, unauthorised access, or fraudulent transaction patterns. Detected threats trigger immediate account security measures.
• Penetration Testing and Audits: n7bd's platform infrastructure undergoes regular security reviews, including vulnerability assessments and penetration testing, conducted by qualified security professionals. Identified vulnerabilities are remediated on a risk-prioritised basis.
• Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, n7bd will take immediate containment action and notify affected users via the email address or mobile number registered to their account within a reasonable timeframe. We will provide clear information about the nature of the breach, the data involved, and the steps we are taking to address it.

As a registered n7bd user, you hold the following rights in respect of your personal data. These rights can be exercised at any time by contacting the n7bd support team via Live Chat during operating hours (09:00–23:00 BST, daily) or by writing to the email address listed at the footer of this page. n7bd will respond to all valid data rights requests within 30 days of receipt.

To exercise any of the above rights, please contact n7bd via Live Chat or at the support email listed in the footer. We may need to verify your identity before processing a data rights request to ensure that we do not disclose or delete another person's data in error. Identity verification for data rights requests follows the same process as account KYC.

n7bd reserves the right to update or amend this Privacy Policy at any time. When material changes are made — for example, changes to the categories of data we collect, the purposes for which we process it, or the third parties with whom it is shared — we will notify registered users via the mobile number or email address associated with their account. The updated Policy will also be published at n7bd.app/privacy-policy with a revised effective date.

Minor updates — such as clarifications to existing language, corrections of typographical errors, or the addition of explanatory context that does not alter the substance of the Policy — may be made without individual notification. The version number and effective date at the top of this document will always reflect the most current version.

Your continued use of n7bd following the publication of an updated Privacy Policy constitutes your acknowledgement that you have read the updated terms. If you do not agree with the changes, you should discontinue use of the platform and contact support to request account closure and any applicable data deletion.

Data Controller Contact:

For all privacy-related enquiries, data rights requests, or concerns about how n7bd handles your personal information, please contact the n7bd data team through the following channels:

• Live Chat: Available on platform, 09:00–23:00 BST daily
• Email (plain text — not a link): [email protected]
• Response Time: Data rights requests are acknowledged within 3 business days and resolved within 30 calendar days of receipt.

This Privacy Policy applies solely to data collected and processed by n7bd through the n7bd.app platform and its associated services. It does not apply to third-party websites, payment providers, or game studios whose own privacy policies govern their data practices. n7bd recommends that you review the privacy policies of bKash, Nagad, Rocket, and any game provider whose products you access via the platform to understand their independent data handling practices.